How To Get A Warranty Replacement

Replace My ZAGG or mophie Under Warranty

We understand that product issues can sometimes occur, and we are committed to providing you with a seamless and efficient warranty replacement process. If you experience any problems with your purchase, please follow the steps below for in-store replacement:

1. In-Store Replacement (recommended)

a. Return the defective product along with the original purchase receipt, or any relevant proof of purchase to the store of purchase.

b. Warranty Assessment: Trained staff will assess the product to determine if it qualifies for warranty replacement based on the terms and conditions outlined in our warranty policy.

2. Request a replacement online (Shipping & handling charges apply)

Click HERE to request an online replacement

*Important Notes:

The warranty replacement process is subject to the terms and conditions outlined in our official warranty policy.
The warranty does not cover damages resulting from misuse, unauthorized modifications, or normal wear and tear.
If you have any questions or concerns, feel free to contact our customer service team.

Thank you for choosing our products. We appreciate your trust and are dedicated to ensuring your satisfaction.